Shipping Terms

Orders and Shipping

We ship all over the world from our headquarters in Warsaw, Poland. We use standard courier services via DPD and FedEx or express service via DHL on request. Orders are being shipped within 1 working day. 

Shipping is FREE for all orders over £150  

 

Europe £8

Standard shipping orders are dispatched via DPD Classic Service with delivery within 2-5 working days. Order confirmation along with the tracking number will be sent shortly after your order is processed.

Poland

Shipping to Poland is free. Orders are shipped via DPD Service with delivery within 1-2 working days. Order confirmation along with the tracking number will be sent shortly after your order is processed.

United Kingdom £10

Standard shipping orders to United Kingdom are dispatched via DPD Classic Service with delivery within 3-5 working days. Order confirmation along with the tracking number will be sent shortly after your order is processed.

Japan, USA, Rest of the world outside of Europe £15

Standard shipping orders are dispatched via FedEx International Service with delivery within 2-4 working days. Order confirmation along with the tracking number will be sent shortly after your order is processed.

 

Please feel free to contact us at info@dreamlandsyndicate.com if you need further assistance.

Shipping Terms and Conditions

  • In order to deliver your goods at the most affordable fee we use multiple courier services depending on your destination. We use standard shipping service or express on request.
  • If you are experiencing delays with your order, or you haven’t received the tracking number please contact us at info@dreamlandsyndicate.com
  • International orders might be a subject to custom procedures, which can delay the delivery or impose import tax. Please contact your local customs office for more info.

 

Returns

You can return items if in unused condition. Just please make sure to let us know about it at info@dreamlandsyndicate.com within 14 days of receipt.

  • DS does not cover the return shipping
  • please make sure the return is well packaged
  • we strongly advice to use a shipping service that provides a proof of dispatch or tracking

 

Returns Department

Dreamland Syndicate

Mokotowska 43/507

00-551 Warsaw

Poland

Phone: +48 509 192 011